Flai
We Bring Customers to Your Dealership
Contact: founders@useflai.com
TL;DR
✅ 24/7 AI assistant that books test drives & service appointments in seconds
✅ Smart outbound AI assistant that handles recalls and appointment reminders
✅ Plug-and-play integrations with dealer DMS/CRM; live in stores today
https://www.youtube.com/watch?v=xO1TXqmllIQ
❌ The Problem
Dealerships are trapped in a never-ending cycle that bleeds revenue:
- 60% of dealership leads arrive after business hours and most dealers can't answer
- 70% who hit voicemail contact a competitor within 30 minutes, losing the sale
- Each store loses $1M annually from those missed calls alone
- Staffed coverage is costly, inconsistent, and impossible to scale
✨ Our Solution
Flai's Dealership-Tailored AI Assistants gives every dealership a tireless voice agent with three core capabilities:
- Always-On Coverage: Our AI agents answer or dial every single customer 24/7, so no inquiry or follow-up slips through the cracks
- Multi-Channel Communications: Calls, SMS, and email work together to book test-drives, service slots, and recall visits the moment customers are ready
- Dealer-Ready & Secure: Fast DMS/CRM integration, full call logs, and SOC 2 Type II compliance, built for automotive retail from day one
Dealers switch it on in an afternoon and instantly reach 100% call coverage with zero wait time.
🛠️ Why Now?
The pain and the cure have finally converged.
- There's a phone-lead crisis unfolding: 50% of inbound calls never reach a rep, and dealerships leak $1M+ annually from poor phone coverage
- Multiple breakthroughs in voice AI: Agents have reached human-level fluency this year. The technology is finally ready
👥 Backstory & Team
Ari waited for 30min on hold while booking a service appointment and the idea clicked: unanswered phones are bleeding dealerships dry. That same weekend we dropped in on ten dealerships, got our initial prospect (which we signed a few days later), and decided then and there to solve it.
Ari Polakof (CEO) – Second engineer at Happyrobot (YC S23)
Alen Polakof (CTO) – 4 years infra at Uber; knows how to keep systems up at scale
Juan Alzugaray (COO) – ex-Netflix data scientist who turns ops pain into product
🙌 Our Ask
Intros to people in the car dealership industry, we'd love to chat (founders@useflai.com)
