HomeCompaniesCustomerOS

CustomerOS

Uncover high-fit leads already silently engaging with your brand

CustomerOS uncovers high-fit leads who are engaging directly with your brand but not yet in your sales funnel. By lead scoring your pipeline against your ICP we build data-driven profiles of your best customers and provide a real-time ICP-fit indicator so your team doesn't waste time on low-value/high-cost leads. This ensures you're spending your CAC acquiring customers who are primed to renew year after year and expand as they grow. The Top 10% of SaaS companies generate 87% of all market returns. CustomerOS gives you the data and tooling to compete with the top 10%.
Active Founders
Matt Brown
Matt Brown
Founder
Matt Brown is a three-time entrepreneur with one successful exit. As the VP of Product at Voxbone, he launched and grew the business across 38 countries and over 900 customers. In October 2020 Voxbone was acquired by Bandwidth for $519.4 million. Matt was also the co-founder and CEO of Tengo Inc., a fintech platform serving the unbanked in ascending economies, and VP of Product at Prove, a digital identity platform trusted by 1000+ Enterprises and 500+ Financial Institutions globally.
Vasi Coscotin
Vasi Coscotin
Founder
Vasi is a technical and people leader having 10+ years of experience building complex distributed systems developed and managed by distributed teams all over the globe. Vasi started in software for education sector, then tried to build a couple of startups that failed. Joined Voxbone for a 7 years jurney to scaled up the systems and the tech teams to support the accelerated growth from a start-up to a global communication network that is behind most used communication platforms.
Jonty Knox
Jonty Knox
Founder
Founder @ CustomerOS. Jonty is a natural tech leader, after cutting his teeth closing $1B+ contracts with BT while at Huawei, he went on to build several product and tech teams in the communications space that built $100M's of value. Prior to founding CustomerOS, he exited Voxbone in a $500M+ acquisition by Bandwidth, and then set fintech startup Otto on the path to success, being selected for Sequoia Arc's first ever batch in 2022.
Company Launches
CustomerOS – Uncover hidden pipeline that actually converts
See original launch post

Most top prospects never fill out forms, making them invisible until it’s too late.

CustomerOS uses a team of AI-agents to identify and score leads based on their behavior, alerting sales with the right messaging at the right moment. It automatically builds your ideal customer profile, tracks buyer intent in real-time, and provides actionable insights for SDRs and decision makers.

https://youtu.be/Cru5GSrRfHQ

The Team

We’re Matt & Jonty, the team that helped build Voxbone to a $519M exit and we’re now building the GTM platform we wish we’d had. We’re backed by Y Combinator, Seedcamp, Crane, and Cocoa.

The Problem

92% of your best leads don't fill out forms.

They do deep research, and show real buying intent, but we never know who they are until it’s too late. By the time we realize they were interested, they’ve already signed with someone else who actually saw them coming.

Meanwhile your SDR drowns in unqualified “MQLs” that will never close.

CustomerOS solves this problem.

Our Solution

CustomerOS surfaces high-fit leads that are actually evaluating your product in real-time. It scores buying stage and intent from their behavior and alerts sales with content and messaging to share at exactly the right moment to drive deals forward.

With CustomerOS you have a squadron of purpose-built AI agents, engineered to

  1. Outsmart your competition
  2. Accelerate your pipeline
  3. Turn every touchpoint into revenue firepower
  4. Help SDRs focus on the leads that actually convert

Here’s How it Works

Your Ideal Customer Profile

CustomerOS automatically generates your ICP based on your website, content, and existing customers.  Then we score every lead  based on how well they fit your ICP.

Only high-fit leads make it into your pipeline so you don’t waste time on prospects who are never going to convert.  Everything on your screen is a qualified lead we actually WANT to close.

See Who's Ready to Buy

With our easy-to-setup web tracker, you can follow each lead's intent in real time. This allows you to know where they are in their journey and who’s ready to buy.

Competitive Intelligence for SDRs

Each lead comes with tailored battle cards showing how big the opportunity can be, who else they’re likely evaluating, and what we need to do to win.

Insights for Decision Makers

We automatically pull together insights from your lead behaviour, content engagement, and ad spend, and turn them into strategic recommendations that show decision-makers exactly where to double down and what to cut.

Our Ask

  • Introduce us to a B2B VP of Marketing, or Head of SDR who would like to build a repeatable, high quality lead pipeline.
  • Try the Estimate my leads tool and see how many ICP fit prospects are already evaluating you anonymously.
  • Book a walkthrough.  Most customers book their first meeting in under a week.

See who’s ready to buy right now at customeros.ai

Proof

One of our early users put it simply:

This thing prints meetings. We had two in the first two days, a third within the week, and more are lining up. The rest of the SDR team was fighting over access because the conversations were so easy and the close rate was so high.

Backed by Y Combinator, Seedcamp, Crane, and Cocoa, CustomerOS is built to solve the problems every GTM team faces.

Why Now

The traditional lead generation infrastructure is crumbling due to privacy changes, AI cannibalization of search traffic, and the evolution of enterprise buyer behavior, making Pipeline Blindness a permanent competitive disadvantage.

Early adopters are building intelligence moats through superior lead identification that get stronger with every qualified visitor.

The gap between companies with lead intelligence and those without is widening rapidly and becoming permanent - every day without this capability allows competitors to capture prospects you can't even see.

Once the intelligence gap becomes permanent, no amount of marketing spend can close it.

YC Photos
CustomerOS
Founded:2021
Batch:Summer 2022
Team Size:10
Status:
Active
Location:London, United Kingdom