Elyos AI
AI Customer Service Agents for trades and field services
Hey, we are Elyos AI. 👋
We’re building the first, fully autonomous AI Customer Service Reps, built specifically for trades and field services.
We are already working with leading trades and field services businesses across the world, taking thousands of calls daily with our fully autonomous AI Agents.
The Problem
Our founders have been working in the field services space for nearly a decade. These last few years building Elyos AI have solidified the realisation: the field services industry is still operating on archaic tech.
In field services like installations, gas, plumbing and electrical, the business should be judged on how well they deliver the actual service, not how quickly they can answer the phone.
Unfortunately, these businesses are running inflated offices to make up for the poor systems they have to deal with:
- Booking is harder than it has to be
- Leads are left on ‘seen’ and quotes go cold
- Jobs are scheduled in the wrong place, and
- Engineers are dispatched for simple to solve over the phone problems
Elyos AI is solving this.
The Solution
Elyos AI is a fully autonomous AI Agent, built specifically for trades and field services businesses.
The AI Agents we offer:
- Cover your phone 24/7
- Schedule jobs, optimised for engineer location, skillset and customer preference
- Manage payments
- Book leads in seconds and chase quotes to keep your pipeline warm
- Run your on-call process, dispatching engineers and informing the team over phone and WhatsApp
- Confirm appointments so you never send an engineer to an empty job
About Us
Our Founding Team has worked in Field Services for the best part of a decade.
Pip and Panos used to work at OVO and Bulb Energy, two of the largest field services businesses in the UK. Pip was running operations of >1000 engineers and Panos was building the operating system for those engineers. Adrian, a second-time founder, has spent years optimising call centres with BCG.
The Ask
If you know field service business owners in HVAC, plumbing, electrical, or similar trades, please intro us (use: pip@elyos.ai)
