We build AI agents to solve billing issues for subscription companies.
TL;DR
Lark helps subscription companies automate customer billing support inquiries, manage chargebacks, and prevent fraud.
Problem
Billing your customers is hard.
Teams spend tens of hours every week attending to billing support inquiries and customers often wait days to receive a response. You also have to worry about fraud and chargebacks.
All of this is distracting for your team and no one likes working on this. Ignoring the issue leads to frustrated customers, risk of being banned from your payment processor, and lost revenue.
Solution
Lark provides AI agents that automate all of this for you.
Our agents integrate with your billing provider, support system (e.g. zendesk), and data sources to gather context about the customer and take actions on your behalf. The agents’ decisions are evaluated against strong guardrails to ensure their actions are safe and follow your policies.
Team
Vijit and Jack both previously built the usage based billing product and customer portal for a large billing provider. Jack has solved billing issues at several startups.
Our Ask
If you’re tired of dealing with billing issues or know someone who is, we’d love to chat! We’re currently working with a few large consumer companies and are actively looking to onboard more customers. We’re also happy to chat about anything in the billing space!
Contact Info