Decipher: AI that discovers issues and opportunities in your product

Decipher’s AI agents watch all your user sessions – helping you identify and act on product issues and insights.

Michael Rosenfield

3 months ago

#b2b#analytics#developer_tools#enterprise_software#artificial_intelligence

Hey YC! Michael and Rohan here!

TL;DR: Decipher offers real‑time agents that use vision language models to watch every customer sessions to detect, diagnose, and even help ship the fix for anything that blocks user happiness—from silent drop‑offs to full‑blown errors.

Book A Call » cal.com/decipher/discovery
Video overview

Why we built Decipher

Shipping speed is up, but visibility into real user experience hasn’t kept pace. Teams still burn days—and sometimes miss problems entirely:

Users hitting confusing UI and running into bugs in core workflows
Figuring out what exactly people are doing that lead to app errors and how many people are affected
Scrubbing thousands of sessions to learn why an important new feature isn’t used

The root cause is signal overload—billions of events, little prioritization. We flipped that on its head: let AI watch the firehose, surface what truly matters to adoption, satisfaction and revenue, and automate the busywork after discovery.

How it works

Discover: Real‑time monitoring catches hiccups, drop‑offs, errors—or any custom condition you set, no redeploy needed.
Investigate: Ask in plain English and get AI summaries, session clips, and console logs instantly.
Act: One‑click Linear ticket or PR draft with all the context so fixes land before metrics suffer.

A feedback loop on every action continuously teaches the model, dialing down noise while accuracy climbs.

Decipher’s basically 1,000 QA interns watching every user session in real‑time and obsessing over improving the user experience. In the first four weeks it surfaced over one hundred issues and UX improvements. Now the team ships features instead of binge‑watching session replays.

— Keith Fearon, Head of Product & Growth, 11x

Issue Explorer

Browse the issues Decipher detects and filter by feature, account, impact, time range, and more. Export straight to Linear.

Session Deep Research

Ask the Decipher agent any question about customers and get detailed responses citing real sessions.

Issue Alerts

Route alerts to your favorite tool, like Slack or email, with AI noise-reduction so teams never miss the signal.

Smart Funnels

Generate funnels based on any user behavior and Decipher will analyze drop-offs to help you understand the root cause.

Where it fits in your stack

Setup: Drop‑in SDK or web snippet; optional connectors for PostHog, Sentry, Segment.
Workflows: Creates Linear tickets for you. Pings you on Slack and email. And one click copy context to Cursor.
Platforms: Web today; iOS & Android are on our roadmap.
Security: Data encrypted in transit & at rest and client‑side PII masking.

Integration is < 5 minutes. First insights usually appear within the hour.

Companies of all sizes from small startups to unicorns already rely on Decipher to keep launches smooth and adoption climbing. Their teams ship faster, users stay delighted, and engineering effort goes back to roadmap features instead of reading logs and trying to repro issues.

Get started today, no credit card required at getdecipher.com or schedule a call with our team: cal.com/decipher/discovery