Lead Software Engineer - Tech Ops

About us:

At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

About the Role

We're looking for a Lead Software Engineer to pioneer the development and evolution of our internal applications with software excellence and AI that are critical to teams across Engineering, Support, Implementation, and Customer Success. These applications help us reduce time-to-install and bring sites and cameras online more efficiently, directly impacting our operational efficiency and expansion velocity of our AI solutions globally.

You'll own the roadmap for these internal applications by treating them as products and collaborating across teams to identify and build what's needed next. You will have autonomy, executive support and will directly see the impact of your efforts on a continuous basis. You will bring an ability to influence, have an AI first mindset and a focus for collaboration, impact and metrics.

What You'll Do

• Lead the design, build, and operation of internal applications used daily across the company to enable implementation support and QA through software.

• Innovate on how LLM’s and broader AI technologies can enhance these internal applications.

• Collaborate with our platform team on deployment tools and our computer vision team to integrate CV features into operational workflows

• Design and implement APIs that connect our various systems, creating a seamless experience for internal users and customers.

• Partner with our technical operations and engineering teams to identify bottlenecks and build solutions that enable self-service and reduce ticket volume

• Gather feedback from users across teams, prioritise features, and ship iterative improvements.

• Influence across the organisation on how software and AI can further enhance technical operations can enable scale.

• Over time, own the strategic software enablement strategy for technical operations at Protex AI.

What You'll Need

Technical

• 6+ years of professional software engineering experience.

• Strong proficiency in Python, JavaScript, and SQL.

• Frontend experience with React or Vue.js

• Familiarity with Cloud services and serverless architecture (e.g., AWS Lambda, IoT Core).

• An understanding of computer vision and network technologies is an advantage

Leadership

• Proven background on leading with software metrics and value first mindset.

• An innate resonance to make an impact in an autonomous yet supportive environment.

• Experience working in a scale up a distinct advantage. Or from a multinational where you clearly showed influence in moving forward a software strategy.

• Product mindset: you enjoy talking to users, understanding their workflows, and shipping pragmatic solutions

• Experience leading people is an advantage.

• Self-direction: ability to identify problems, propose solutions, and execute independently

• Strong communication skills to work effectively across technical and non-technical teams (including customers)

Why Join Us

At Protex AI, you'll work on meaningful problems with real-world impact. You’ll have ownership, autonomy, and the opportunity to shape tools that directly improve how our teams work.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.