Ergo
AI Agents for Sales Operations
Operations
About the role
About the role
Operations
Location: San Francisco
Employment Type: Full-time
Reports to: Founders
Team Stage: First dedicated operations hire
About Ergo
Ergo turns every customer conversation—across Zoom, email, Slack, and phone—into structured CRM data, proactive follow-ups, and real-time revenue insights. We free sales teams from busywork so they can focus on relationships and closing deals.
Why This Role Exists
We’ve proven product–market fit with early reference customers and are scaling quickly. To support that growth, we need to build operational muscle. As our first Operations Lead, you’ll be responsible for designing the systems, processes, and rhythms that let the company scale without slowing down. You’ll be a force multiplier for the team—removing friction, creating clarity, and ensuring the business runs smoothly.
What You’ll Tackle
**Business Operations:**
Own day-to-day company operations—finance, legal, HR, vendor management—ensuring nothing slips through the cracks.
**Systems & Processes:**
Design lightweight, scalable workflows for everything from onboarding customers to onboarding employees.
**Metrics & Reporting:**
Stand up dashboards for internal KPIs—customer health, financial performance, hiring pipelines—so we always know where we stand.
**People & Culture:**
Support hiring, onboarding, and team rituals; help shape a high-performance, high-trust culture.
**Special Projects:**
Jump into founder-level projects—from fundraising prep to customer success playbooks—wherever leverage is needed most.
You Might Be a Fit If You
- Bring 1+ years of experience in operations, business ops, or chief of staff roles—ideally at an early-stage startup.
- Have a track record of building processes from scratch that scaled.
- Are detail-oriented but pragmatic—know when to optimize and when to ship something scrappy.
- Enjoy context-switching across finance, people, customers, and product ops.
- Thrive in ambiguity, bias toward action, and like wearing many hats.
- Are excited to learn directly from founders in a company at the scaling inflection point.
You Might Not Be a Fit If You
- Are looking for a narrow, well-defined role. This job spans functions and will evolve quickly.
- Need a lot of direction day-to-day. While feedback is constant, high agency is critical.
- Prefer stability over change. Our processes today won’t look the same six months from now.
- Don’t like working closely with others. We sit together, share feedback constantly, and problem-solve as a team.
- Are uncomfortable working in a young, high-velocity environment.
Nice-to-Haves
- Experience supporting a sales-driven or RevOps-heavy team.
- Familiarity with startup fundraising processes.
- Exposure to AI or SaaS productivity tooling.
Compensation & Benefits
- Competitive salary plus meaningful equity.
- Executive membership at the Bayclubs.
About Ergo
Ergo — AI Co-pilot for Modern Revenue Teams
YC W25 · San Francisco
Our Mission
To free every sales team from busywork so they can focus on what matters: building relationships and closing deals. Ergo turns unstructured conversations across platforms like Zoom, email, Slack, and phone into clean CRM data, proactive follow-ups, and real-time insights—automatically.
"Ergo takes care of the busywork so I can focus on selling and building relationships. It keeps everything moving without anything slipping through the cracks."
Connor Quimby Senior Account Executive, Rho
What We Do
- AI Co-Pilot for Sales that listens to calls, emails, and chats: 10+ hrs/week reclaimed per rep
- Autonomous CRM updates: Remove data incompleteness or quality issues by eliminating manual entry.
- Proactive follow-up emails surfaced exactly at the right time to nudge deals: 10%+ lift in win rates and faster deal cycles
- Real-time insights & revenue reporting: Actionable coaching and data-driven decisions
Some of the fastest-growing companies like Rho, Delve, Whop, Sully.ai, and Greptile trust Ergo to help their revenue engines scale.
"Ergo is the best product we’ve used this year. Besides saving reps 10h per week, it unlocks new revenue and teaches reps how to improve with proactive insights.”
Karun Kaushik Co-founder and CEO, Delve
How We Work
- Ownership: You spot a problem and ship the fix—no bureaucracy.
- Speed: We move fast and sweat the details; improvements ship daily.
- Customer Obsession: We hop on calls, watch users click, and iterate until the product feels like magic.
- Feedback: Direct, frequent, and delivered with empathy.
- Growth Mindset: Rapid experimentation, continuous learning sessions, and a bias toward action and reflection.
Why Join Ergo?
- High Ownership, Immediate Impact – Your ideas reach real users within hours or days instead of quarters.
- Cutting-Edge Technology – Work with the newest in AI and automation tools.
- Seasoned Backers – Funded by Y Combinator and other undisclosed notable investors
- Transparent Equity – Everyone shares in the upside with option grants that matter.
"We use this at Greptile, it's really good! It auto-updates our CRM from meetings, emails and makes it impossible to forget a follow-up."
Daksh Gupta Co-founder and CEO, Greptile
We’re Growing
We're always looking for talented people across product, operations, and go-to-market. If you're passionate about redefining how revenue teams work, reach out!
