Cozmo AI

Voice AI workforce for regulated businesses

Product Manager - Associate

$100K - $200K0.50% - 2.00%San Francisco, CA, US / New York, NY, US
Job type
Full-time
Role
Product
Experience
1+ years
Visa
US citizen/visa only
Skills
Data Modeling, Data Analytics
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Alok Kumar
Alok Kumar
Founder

About the role

About Cozmo AI

Cozmo AI builds AI Employees who can speak, think, and do.
We help enterprises deploy voice-native AI teammates that drive revenue across sales, support, and collections replacing costly human workflows with intelligent, always-on agents.

Backed by Y Combinator, Goodwater Capital, and Dubai Future District Fund, we’ve reached $1.5 M ARR in < 6 months, and are scaling from $1.5 M → $10 M ARR in 12 months.

The Role

We’re looking for a Product Manager who lives at the intersection of data and behavior — someone who can read dashboards like a scientist but think like a storyteller.

You’ll own the full cycle of how our customers use Cozmo AI — from activation to expansion — translating raw usage data and client feedback into product decisions that drive retention, stickiness, and growth.

What You’ll Do

  • Own product analytics: Define, instrument, and interpret key metrics (activation, retention, usage depth, workflow success rates, etc.).
  • Turn data → insight → action: Identify behavioral patterns that separate power users from casual ones, and design experiments to replicate success.
  • Collaborate deeply: Work with Engineering, Design, and Forward-Deployed Teams to improve agent UX, dashboard usability, and enterprise integrations.
  • Close the loop: Partner with Customer Success to gather qualitative insights from live deployments and use them to prioritize roadmap items.
  • Drive impact: Champion data-informed decisions that make our AI employees more intelligent, contextual, and effective over time.

You Should Have

  • 1 + years of PM or product-data hybrid experience in B2B SaaS / AI / voice tech.
  • Strong command of analytics tools (Mixpanel, Amplitude, Looker Studio, SQL, or equivalent).
  • Obsession with understanding why users behave a certain way, not just what they do.
  • Ability to communicate complex insights clearly to executives, engineers, and customers alike.
  • Bonus points for experience in LLM / voice AI / workflow automation / CRM integrations.
  • Bonus if you have a MBA + Product background / problem solving background.

Why Join Us

  • Be part of a category-defining company that’s rewriting how enterprises work.
  • High-ownership culture: zero bureaucracy, full accountability, rapid execution.
  • Competitive salary, meaningful equity, and global impact.

About the interview

Stage 1: Founder Screen (30–45 min)

Led by: Alok (CEO) or Nuha (CTO)
Goal: Assess mindset, clarity of thinking, and cultural alignment.
What we’re looking for:

  • First-principles thinking and speed of reasoning
  • Curiosity about data and user behavior
  • Ability to link product improvements to business impact
  • Communication clarity and founder-level ownership

Stage 2: Product Deep Dive Assignment (48–72 hours)

Goal: Evaluate analytical skill, prioritization, and storytelling.
Format: Case study (you’ll receive real anonymized product usage data or feature snapshot).
Deliverable:
A short deck (max 5 slides) answering:

  1. What’s working and what’s not in the usage data?
  2. Which user behaviors predict activation or drop-off?
  3. What 2 product changes would you make to improve retention or monetization, and why?
  4. Optional: How would you validate these hypotheses with experiments?

Stage 3: Product & Data Systems Interview (60 min)

Led by: Engineering Lead + Product Analyst
Goal: Understand technical fluency and product depth.
What we assess:

  • Comfort with analytics tools (Mixpanel, SQL, Amplitude, etc.)
  • How you think about instrumentation, funnel setup, and event taxonomy
  • Understanding of AI product feedback loops and usage telemetry

Stage 4: Culture + Execution Fit (30–45 min)

Led by: Founders / FDT Head
Goal: Evaluate bias for action, adaptability, and Cozmo culture fit.
Signals:

  • Strong ownership mindset (moves fast without waiting for perfect data)
  • Comfort in ambiguity
  • Obsessed with results and iteration
  • Can thrive in high-speed “war mode” environment

Outcome: Final round → offer discussion within 24–48 hours.

About Cozmo AI

Cozmo AI is building the foundational infrastructure for real-time, low-latency voice automation for enterprises.

We enable Fortune 500 and leading insurers to deploy AI Employees that can speak, think, and act across revenue-critical workflows. In one global deployment, our voice-native AI employees managed all inbound and outbound policy calls with zero wait time and full compliance.

The verified AI performance not only improved service speed but also surfaced new, qualified leads creating what we call the “efficiency loop,” where AI handles repeatable tasks while humans capture higher-value opportunities.

Each interaction is governed and auditable through our Agent Protocol Engine (APE™), which provides a transparent trail showing what the AI did, why it did it, and what business outcome it achieved. In industries like insurance, where trust and traceability matter more than speed, verified outcomes have become the new competitive edge. Cozmo AI also supports with foundational voice and agentic infrastructure built for regulated, multilingual markets: •⁠ ⁠Arabic + English first agents with Gulf dialect understanding. 97+ other languages supported •⁠ ⁠Sub-1.5 second latency across telephony. •⁠ ⁠Compliance-ready for local sovereignty laws. •⁠ ⁠APE Memory Engine for contextual, traceable reasoning. •⁠ ⁠Forward-Deployed Implementation Pods that integrate AI employees directly into live operations.

Backed by YCombinator, Dubai Future District Fund and other global VCs we have headquarters in San Francisco and EMEA HQ in Dubai.

Cozmo AI
Founded:2025
Batch:W22
Team Size:8
Status:
Active
Location:San Francisco
Founders
Nuha Hashem
Nuha Hashem
Founder
Alok Kumar
Alok Kumar
Founder