About the role

Arist is looking for a senior Product Design Lead to own the end to end product experience for our admin and learner users. Collaborating with our Engineers and Maxine, Co-founder & Head of Product and Engineering, you’ll be responsible for designing seamless user flows, leading UX research, conducting User Acceptance Testing (UAT), and designing interfaces that deliver a smooth, impactful experience.

Key Responsibilities:

User Experience & Design
- Lead UX design efforts, from research and wireframing to prototyping, ensuring an intuitive, user-centered product.
- Regularly interview customers to identify friction points and opportunities for improvement.
User Flow Optimization
- Create streamlined workflows and happy-path experiences, with clear, accessible user paths.
- Collaborate with engineering to turn mockups into functional, polished interfaces that align with user needs and product goals.
Customer Insights & UAT
- Conduct UAT for new features, ensuring they meet quality standards and align with customer needs.
- Gather insights from user research, support feedback, and usage data to inform continuous improvement.
Data-Driven Decision Making
- Own product experience metrics (e.g., admin NPS, usability scores), focusing on self-service capability and user satisfaction.
- Use data to prioritize design initiatives that directly impact user confidence and engagement.
Cross-Functional Collaboration
- Work closely with Product, Engineering, and Customer Success to ensure designs meet user and business objectives.

What We’re Looking For:

8+ years in UX/UI or product design, preferably in SaaS.
Proficiency with design tools like Figma for basic UI
Strong communication skills and experience in a cross-functional environment, and with Enterprise customers.
A data-informed approach with a knack for problem-solving with amazing product sense

Why Join Arist?

As Product Experience Lead, you’ll shape the learning journeys of employees, learning design journey of admins, L&D executives, and top organizations worldwide. If you’re passionate about delivering impactful user experiences and enjoy working in a collaborative, innovative , fast-paced environment, we’d love to meet you.

About Arist

Backed by Y Combinator, Acadian Ventures, and Soma Capital, Arist automates the learning and enablement process end-to-end — giving every leader an AI-powered enablement team in their pocket.

Arist’s platform turns what used to take dozens of tools and hundreds of hours into instant, personalized workflows that are 90% cheaper. From onboarding to sales enablement and compliance training, Arist delivers, tracks, and optimizes every interaction directly in the messaging tools employees already use — SMS, WhatsApp, Slack, and Microsoft Teams.

Under the hood, Arist combines:

A powerful core infrastructure for content creation, delivery, data integrations, routing, and compliance
Agent-driven automation, including Needs Analysis, content creation, referencing, analytics, and team orchestration
Seamless messaging-based engagement, making complex enablement and training feel as easy as texting

Trusted by Fortune 500 companies and large organizations — including Microsoft, HP, Novartis, and the Department of Education — Arist helps teams learn, align, and act faster than ever before.

Our long-term vision: to deliver the right knowledge, to the right person, at the right moment — automatically, through the tools they already use.